Understanding Your Warranty
Every genuine Strider bike and accessory is covered by a two-year warranty against manufacturing defects. This means we'll replace or repair any part that fails due to a defect in materials or workmanship within two years of the original purchase date.
The warranty does not cover:
- Normal wear and tear — like grips with a few miles on them, pedals with battle scars, or scuffed parts from years of little kid love.
- Damage caused by improper assembly, maintenance, or storage — like using the wrong tool, or leaving it out in a monsoon.
- Accidents, crashes, or abuse — like a surprise run-in with a curb, an over-excited sibling, or getting left in the driveway after you told your kid three times — three times — to put it away.
- Modifications to the bike or use with non-Strider parts. While we love a good DIY project, our warranty doesn't cover bikes that have been turned into rocket ships or lawn mowers.
